Lead capture that turns an enquiry into a contact, a task and a follow-up
Every form, landing page and chat conversation in Alive24 creates a real contact record with its source, its answers and its next action — so a new enquiry starts a sales journey instead of sitting in your inbox behind three unread invoices.
Every enquiry — form, chat, call or DM — becomes a real contact with a follow-up task, an instant reply and a place in your pipeline. Nothing sits unread in an inbox.
- Forms on every page
- Source recorded
- Instant notification
- Follow-up starts itself
One enquiry, six things handled
- 1Form submitted on a service pageName, service, suburb, timing, budget
- 2Contact created in the CRMSource: Google — plumbing service page
- 3You are notifiedInstantly, on your phone
- 4Enquirer gets an acknowledgementAutomatic, on brand
- 5Follow-up task createdDue today, with the enquiry attached
- 6Quote ready to buildFrom the answers already given
See it in action
See How Lead Capture Works Inside Alive24
Watch Alive24 run lead capture for a real solo business using simple voice or text instructions. No details needed to watch.
That’s One Part of Alive24
Now see how your website, leads, sales, clients, work and money operate together in one connected system.
See the entire system working from start to finish.
Are you currently doing this?
You are almost certainly losing work you already paid to attract.
The lead is not lost because nobody enquired. It is lost in the gap between the enquiry and the response.
- Enquiries arriving as emails with no record and no reminder
- Leads sitting in your phone, your inbox and three social apps
- Replying two days later, after they have booked someone else
- No idea where your best enquiries actually come from
- Re-typing the same details into a spreadsheet and a quote
- Forms that collect a name and nothing that helps you quote
You can stop doing all of it. It is already built.
Is this you?
The leads you already earned and quietly lost.
Most solo businesses do not have a lead problem. They have a lead-handling problem.
Enquiries live in your inbox
Between receipts and spam, and you replied to that one four days late.
Every enquiry captured somewhere that reminds you.
You are on the tools all day
Calls go to voicemail and forms sit unread until 8pm.
An instant reply that holds the lead until you can get to it.
You have no idea what works
You cannot tell which leads came from ads, socials or Google.
Source recorded on every enquiry, automatically.
Before and after
From an email you might see, to a lead the system is chasing.
The enquiry is the moment your marketing spend either turns into money or evaporates.
The old way
- Form emails buried in a shared inbox
- Details copied into a spreadsheet, sometimes
- No instant reply, so they contact three competitors
- No reminder, so a warm lead goes cold in a week
- No idea which channel produced which job
Leads lost silently
Inside Alive24
- Every enquiry creates a contact record with source and service
- An instant reply goes out in seconds, day or night
- A follow-up task and reminder is created for you
- The lead appears in your pipeline at the right stage
- Conversion by channel shows on your dashboard
Automatic, always on
How fast this actually is
Seven seconds from their click to your pipeline.
Speed of reply is the single biggest factor in who wins the job.
- 1
0:00
They submit the form
On any page, on any device, or through the chat agent.
- 2
0:02
Contact created
Name, service, urgency, message and source stored as a real record.
- 3
0:05
Instant reply sent
A personal acknowledgement with times or next steps, not an autoresponder.
- 4
0:07
Task and reminder set
You get a clear action, not a notification you will scroll past.
- 5
Later
Nurture takes over
If they go quiet, the follow-up sequence keeps the conversation alive.
What actually happens
One form. Four things happen without you.
This is the join between marketing and money — and it is where most small businesses leak.
Form on your site
Name, phone, service, urgency — on every page, on mobile too.
Contact created
A real record with source, service and message attached.
Instant reply sent
They hear back in seconds, not tomorrow morning.
In your pipeline
New lead sitting in the CRM with a follow-up task and reminder.
Works the same for chat conversations, phone enquiries and social DMs you log.
What it actually does
Every path into your business, captured properly.
Forms, pages and chat all write to the same place, with the information you need to actually respond.
Capture
Enquiry paths on every page that matter.
- Enquiry, quote request and contact forms built into your website
- Campaign landing page forms for paid traffic
- Demo and download forms for people who want to look first
- Sales chat capturing details in conversation
- Mobile-friendly forms that people actually complete
Qualify
Ask the questions that let you respond properly.
- Qualifying questions specific to your services
- Budget, timing and location fields where relevant
- Service or package selection so quoting is fast
- Consent captured and recorded with the enquiry
- Notes and attachments from the enquirer
Route
Nothing waits for you to notice it.
- A contact record created instantly, with the source
- Notification to you the moment an enquiry lands
- A follow-up task with a due date, not a mental note
- Automatic acknowledgement to the enquirer
- Duplicate enquiries matched to the existing contact
Convert
The lead is already inside the sales system.
- Move it into your pipeline with one click
- Build a quote from the answers already captured
- Send a booking link for a call or first session
- Start nurture if they are interested but not ready
- See lead volume and source on your dashboard
See it work
What happens in the sixty seconds after someone enquires.
This is the part most small businesses do by hand, or not at all.
One enquiry, six things handled
- 1Form submitted on a service pageName, service, suburb, timing, budget
- 2Contact created in the CRMSource: Google — plumbing service page
- 3You are notifiedInstantly, on your phone
- 4Enquirer gets an acknowledgementAutomatic, on brand
- 5Follow-up task createdDue today, with the enquiry attached
- 6Quote ready to buildFrom the answers already given
How it works
How lead capture gets set up.
Minutes, and then it runs without you.
- 01
Choose what you need to know
The questions that let you quote or book without a second round of emails.
- 02
Forms appear where they belong
Service pages, local pages, landing pages and the chat agent.
- 03
Routing and follow-up are set
Notifications, acknowledgements, tasks and nurture triggers.
- 04
Every enquiry becomes a record
With its source, its answers and its next action already attached.
Stop paying for this
The stack people build just to catch a lead.
Four subscriptions that still leave you copying details between them.
Form and landing tool
$29–$99 / mo
Forms are built into every page and land in your CRM.
Live chat widget
$30–$80 / mo
The sales chat agent answers and captures at the same time.
Automation connector
$20–$70 / mo
Nothing to connect — it is one system.
Lead spreadsheet
Free and dangerous
Replaced by real records with history and reminders.
Virtual receptionist
$200–$600 / mo
Instant replies cover the hours you are on the tools.
Lost enquiries
The real cost
One recovered job a month usually exceeds the whole system.
Capturing the leads you already earn is the cheapest growth available to you.
What it replaces
No more collecting leads out of five different places.
One capture path, one contact record, one follow-up system.
Apps you can cancel
- Stand-alone form builders
- Landing page tools
- Separate live chat widget
- Lead spreadsheet or notes app
- Third-party notification and automation tools
Manual work that stops
- Copying enquiry details into a spreadsheet
- Re-typing details into a quote
- Remembering to reply to a lead
- Guessing where an enquiry came from
Help you stop paying for
- Administrator triaging the inbox
- Virtual assistant chasing new enquiries
- Receptionist taking message-only calls
- Contractor wiring up forms and automations
Connected, not bundled
Not just a form.
A lead should not simply submit a form. In Alive24 it enters a connected sales journey — a contact record, a source, a follow-up task, a nurture sequence, a quote and eventually an onboarded client.
- 1CRM + PipelineThe captured lead becomes a tracked opportunity.
- 2Lead NurtureStays useful to leads who are not ready yet.
- 3Sales Chat + Follow-upAnswers questions and captures details in conversation.
- 4Proposals + QuotesQuote built from the answers already captured.
- 5Bookings + CalendarSend a booking link straight from the contact record.
Built for real businesses
The right questions for the work you do.
Capture is only useful if it collects what you actually need.
Trades
Job type, suburb, access, urgency and photos of the problem so you can quote without a site visit.
Wellness practitioners
Presenting concern, preferred times and consent, so the first session can be booked properly.
Coaches
Goal, current situation, timeframe and budget range before a discovery call is offered.
Consultants
Scope, decision timeline and stakeholders so you can qualify before investing time.
Makers
Commission details, quantity, deadline and reference images attached to the enquiry.
Small agencies
Service required, budget band and timing so enquiries can be prioritised properly.
Time, software and admin
The admin between enquiry and response disappears.
This is usually the highest-value hour a small business gets back.
- No manual copying of enquiry details anywhere
- Responses go out the same day instead of days later
- One place to look for every lead, from every channel
- Quotes built from the answers already given
- Clear source data so you stop paying for channels that do not work
- No form, chat or automation subscriptions to maintain
Explore the connected system
Where this goes next inside your business.
These are the parts of Alive24 that touch this one most often. Everything else is one click away in the full system.
Questions
Lead Capture — the questions owners actually ask.
Still unsure? The full demo answers most of it in a few minutes, without a sales call.
See an enquiry become a contact, a task and a quote.
The full demo follows one lead from a form submission through follow-up, quote, payment and onboarding.
See how this connects to the rest of your business — from the first lead to the sale, the work and the money.
We are here to help
Choose your next step.
Watch the Full Alive24 Demo first. Everything else can wait until you have seen what you would actually own.
Watch the full demo
See the system build a website, socials, SEO, sales follow-up, quotes, bookings and money in real time. No sales call, no pressure.
Watch the Full Alive24 Demo
Want it mapped to meAsk Solomon, your business-in-a-box coach
Solomon is a real business coach who learns your business, then tells you in plain English exactly what Alive24 would build and run for you.
See it for my businessBook your live business demo
30 minutes, one-to-one with a real Alive24 coach who shows you the system running with your services, your pricing and the way you actually work.
Book my live business demoOwn it and book my handover call
About $32.60 a week in year one — one up-front fee, then you own it outright with no weekly or monthly system fees. See the full pricing breakdown on the pricing page.
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